Last month, I was on Facebook when I saw one status from Hope Valley Saddlery announcing the Kingsland sales. I am a fan of the brand so I decided to buy one pair of white breeches, their retail price is £149 and they were on sale for £45. I chose the Katie model which is slim fitted and high waisted.
After placing the order, I received an e-mail with the confirmation saying “we’ll ship it as soon as we can. We’ll also make sure that we send a dispatch confirmation, including all your tracking details the second your parcel has flown our nest!” but I didn’t receive any dispatch confirmation so I decided to send them an e-mail.
The customer service was good as they answered me few hours later with the tracking details.
I received the breeches 13 days later and they were in perfect condition!
Overall, I think Hope Valley Saddlery is an amazing place to shop and make great deals, always knowing that the people on the other side are serious!